Customised ERP

To meet the challenges of modern day business arena organizations are relying heavily on the capabilities of ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems. ERP systems help integrate business processes and offer real time updates. CRM systems on the other hand help in retaining customers and aids in focusing marketing efforts. Often it is seen that organizations use these two systems separately but integrating them can bring about synergy and increase the benefits manifold.

In most cases organizations don’t have the luxury to focus their resources on developing an ERP/CRM integrated system and so they rely on a strategic technological partner. Excellent Softwares has been partnering with companies and helping them manage enterprise wide systems for the past 10 years.

Excellent Softwares offers augmentation and integration of enterprise wide systems like ERP and CRM to organizations who want to break free from conventional systems and explore new heights. At Excellent Softwares our ERP/CRM members are not just technical experts they are business analysts with an in depth knowledge and understanding of our clients business. At Excellent Softwares we help maximize our clients’s IT potential and help them achieve a competitive advantage over their competitors. Our ERP/CRM team members are expert in SAP, PeopleSoft, Oracle, JD Edwards, Siebel, IFS and others. We use a flexible ERP/CRM integration method that offers reliable results in real time. We assign a dedicated virtual assistant (VA) for our clients. The VA is available 8 hours a day and 6 days a week.

Our ERP CRM integration service helps organizations to integrate cross-discipline teams, functions, and processes offering sharp insight and control over varied process from a single application. We are helping different organizations across diverse industry sectors including manufacturing, distribution, services, hospitality and retail to outgrow the limitations of individual enterprise systems.